Introduction

Clicking on Graphical evaluation opens the possibility to graphically evaluate the number and type of reports.

The following view opens.

Target value: The target value is the value on the X-axis (in this case the status Closed, In process, New, Rejected).

Filter: In the filter there is a possibility to filter by status, category, priority, assigned person and company.

Y-axis: On the Y-axis is the number of reports.

Editing symbols: The editing icons are necessary for editing the section of the graphic.

Change Target value

To change the target value click Target value: Status.

A selection opens. Another target value can be selected here. Click on the target value to select it

The new target value is then displayed on the X axis.

Editing symbols

Here the editing symbols are described from left to right.

Zoom in: With the zoom in, the display can be enlarged by zooming into the image.

Zoom out: With the zoom out, the display can be reduced by zooming out of the image.

Selection Zoom: With the Selection Zoom a selected part can be enlarged or reduced.

Panning: The mouse becomes a way to move around the image.

Reset Zoom: All zoom functions are reset to the starting point.

Menu (Download): In this menu the image can be downloaded as SVG, PNG or CSV.

Apply filters

In the filter there is a possibility to filter by status, category, priority, assigned person and company. Click on Apply filter to select it.

A selection opens. A filter can be selected here.

When a filter is selected, it is necessary to choose a value to filter by. Clicking on the selection field opens the list of all possibilities of the filter.

Click on the value of the filter to select it.

Click Apply Filter to select and apply this filter.

Line chart

There is also the possibility to select a line chart instead of a bar chart. By clicking on the icon, the target value will be displayed as a line chart.

With the target value category, the line graph looks like this.

Pie chart

There is also the possibility to select a pie chart instead of a bar chart. By clicking on the icon, the target value is displayed as a pie chart

With the target value category, the pie chart looks like this.

World map

There is also a possibility to display the countries of the clients for which reports have been received on a map. Clicking on the globe icon opens the world map.

In the world map, the number of cases per country is displayed and colored darker blue as the number increases.